Customer Service 
Representatives

We set a new standard for estimating and booking moves through our highly trained customer service representatives (CSRs) who provide not just efficiency but also a polite and friendly touch over the phone. With a proven process and the latest technology, we not only save our clients time and money but also offer the kind of warm and welcoming assistance that fosters strong customer relationships. This allows our clients to focus on scaling their company with confidence.
Give us a buzz

Every call answered. Every customer served. 

“Customer service is not a department, it's an attitude.”
~ Shep Hyken
At MoveBees, we hold an unwavering conviction in the power of exceptional customer care. We believe that every interaction is an opportunity to make a lasting impression and build trust. That’s why we go above and beyond to provide warm, friendly, and professional assistance, ensuring that each customer feels valued and supported, ultimately leading to stronger relationships and business success.

Providing Virtual Sales Support For Movers

Our customer service support edgest out your competition, ensuring that every caller to your company experiences a polite and friendly voice who is attuned to their needs. Our customer service representatives follow your custom call script and convey urgency to book their move with your company. Learn more about how our exceptional customer service can transform your customer experience, improve your online reputation and increase your sales.
  • With nearly 10 years of experience owning and operating a moving company, I have to say the experience with MoveBees is nothing short of a "win".
    - Kurt Hintz, Macs Moving & Storage
  • MoveBees brings a wealth of knowledge and professionalism to our overall sales machine and serves as an excellent complement to our inhouse sales staff.
    - Robert Dicks, Unicorn Moving & Storage
  • Move Bees has been great for our company growth. It has allowed us to expand while reducing our overhead expenses.
    - Blake Boyd, On Call Moving

Customer-Centric Approach

We understand that every company is unique. That's why we tailor our customer service to your specific needs, priorities, and expectations to better provide a personalized experience for your customers.

Lead Generation

Our CSRs go beyond mere call answering – they ask essential questions about your customers' needs, effectively converting inquiries into valuable leads for your sales team. Choose to receive leads via email or through your company's website lead form – whatever best suits your workflow.

Inventory Management

Need assistance with gathering inventory information? We've got you covered. Our comprehensive service includes inventory management, ensuring that you have all the details you need to provide accurate estimates and outstanding service.

Seamless Transfers

Our CSRs seamlessly connect callers to the appropriate department within your organization. Whether it's dispatch, claims, or another specialized team, we ensure that customers are directed to the right place for their needs.

Cost-effective Minute Packages

The more minutes you accrue with MoveBees, the more you save per minute. Our flexible pricing structure is designed to fit your budget while providing top-notch customer service.

Our Features Your Benefits

For any customers that don’t book with us on the first call (which is always our goal), we implement a follow up process known as the 5x follow up method.

The MoveBees Benefits

Prompt Engagement
No voicemail, live assistance for customers.
Timely lead submission to your sales team
Industry-experienced Team
No Contracts
After hours and on weekend availability.
Operating procedures tailored to your company’s priorities.
Expert management of your customer service reps.

Pricing

At MoveBees, we are committed to providing cost-effective customer service solutions tailored to your needs. Our pricing structure is designed to offer you affordability and flexibility as your business grows. As you accrue minutes monthly, you'll enjoy reduced costs per minute, ensuring you get the best value for your investment. Contact us today to discuss your specific needs and business goals.

Base rate
1-199
minutes

$1.39 per minute

After
200
minutes

$1.35 per minute

After
500
minutes

$1.30 per minute

After
1000
minutes

$1.25 per minute

After
1500
minutes

$1.20 per minute

After
2000
minutes

$1.15 per minute

We’re Raising The Bar For Customer Service In The Moving Industry

Discover how the MoveBees team can elevate your customer service to create exceptional experiences, foster trust and loyalty, and boost your sales potential in the market.
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