Last Updated: July 1, 2025
At Movebees, we are committed to providing reliable, timely, and high-quality service to our customers. The following policy outlines how we handle fulfillment, cancellations, and refunds for our services.
Once a customer purchases a service through our website or Stripe payment portal, we begin processing the order promptly. Fulfillment may include one or more of the following, depending on the service purchased:
You will receive a confirmation email immediately after payment and follow-up communication within 1–2 business days to initiate service fulfillment.
Note: All credit card transactions processed through Stripe include a 2.96% processing fee, and our one-time onboarding fees are non-refundable once paid.
You may cancel your service by contacting us at info@movebees.com or calling 330-752-8999. Cancellation requests must be made at least 48 hours before the scheduled start of service to avoid charges.
For subscription or ongoing services, cancellations will apply to the next billing cycle. Services already rendered for the current period will not be refunded.
Refunds are granted under the following conditions:
Refunds are not issued for:
If you believe you're entitled to a refund, please contact us at info@movebees.com. Approved refunds will be processed within 7–10 business days to the original payment method.
If you have any questions about this policy or your order, please reach out to our support team:
Email: info@movebees.com
Phone: 330-752-8999
Mailing Address: 2891 Cleveland Rd, Wooster, OH 44691
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At Movebees, we value the privacy of our customers and are committed to obtaining consent before sending any text messages. We understand that your personal information is important to you, and we want to make sure that you are informed about our policies for obtaining your consent to text you.
By providing us with your phone number, you are giving us your consent to send you text messages about our products and services. We will only send you messages that are related to our business, and we will not use your phone number for any other purpose.
If you would like to receive text messages from Movebees, you can opt in by providing your phone information in the form at the bottom of our website. By opting in, you are agreeing to receive messages about our products and services.
Please note that message and data rates may apply for any messages sent and received. If you have any questions about your data or message plan, please contact your mobile carrier.
Once you have opted in, we may text you as a means of communication to provide the information you have requested or send you information about our products and services. We will not send you more than 4 messages about promotions or special offers per month.
If you decide that you no longer want to receive text messages from Movebees, simply text STOP or UNSUBSCRIBE and we will stop sending you text messages immediately.
If you have any questions or concerns regarding your opt-in, opt-out, or the frequency of messages, please contact our customer support team at info@movebees.com.
At Movebees, we value the privacy of our customers and are committed to obtaining consent before sending any text messages. We understand that your personal information is important to you, and we want to make sure that you are informed about our policies for obtaining your consent to text you.
By providing us with your phone number, you are giving us your consent to send you text messages about our products and services. We will only send you messages that are related to our business, and we will not use your phone number for any other purpose.
If you would like to receive text messages from Movebees, you can opt in by providing your phone information in the form at the bottom of our website. By opting in, you are agreeing to receive messages about our products and services.
Please note that message and data rates may apply for any messages sent and received. If you have any questions about your data or message plan, please contact your mobile carrier.
Once you have opted in, we may text you as a means of communication to provide the information you have requested or send you information about our products and services. We will not send you more than 4 messages about promotions or special offers per month.
If you decide that you no longer want to receive text messages from Movebees, simply text STOP or UNSUBSCRIBE and we will stop sending you text messages immediately.
If you have any questions or concerns regarding your opt-in, opt-out, or the frequency of messages, please contact our customer support team at info@movebees.com.
